Sophos Consulting & 24/7 Monitoring
We’re a local Sophos Gold Partner serving Burlington, Hamilton, and the GTA. We’re especially strong on Sophos Firewall and XDR — and our job is to make Sophos quieter, clearer, and easier to operate so you can tell what’s real and what needs action.
You’ll work with a real team, not a ticket black hole. We document changes and keep escalation paths clear.
Already using Sophos?
Most teams don’t need “more tools” — they need Sophos to be quieter, clearer, and better aligned to how the business actually works.
Too many alerts
We separate noise from real risk, then tune policies and exclusions so the same low-value alerts don’t keep returning.
Rule sprawl and exceptions
Firewall rules, VPN settings, and “temporary” allow-lists tend to grow. We help clean it up safely and document what changes.
Remote access and multi-site complexity
As teams grow, so do edge cases. We align policy to your sites, users, and access patterns — not a generic template.
Phishing and impersonation
We tune email security and help close the gaps that lead to repeat incidents (impersonation, lookalike domains, risky mail flow).
Sophos services we deliver
As a Sophos Gold Partner since 2020, we do practical security work: implementation, 24/7 monitoring, incident support, and ongoing tuning.
Sophos Cybersecurity Solutions
Design and implementation of Sophos Firewall and XDR (plus Endpoint and Email Security) — including integrations, policy baselines, and rollout planning.
24/7 Monitoring & Consulting
24/7 monitoring with real triage and escalation — including deep experience across Sophos XDR and Sophos Firewall events. We also keep tuning so Sophos stays aligned to your people, sites, and risk tolerance.
Sophos Security Optimization
Configuration reviews, rulebase cleanups, policy tuning, and reporting — focused on fewer surprises and faster incident handling.
Sophos Products We Support
Our certified engineers have extensive experience with the complete Sophos security portfolio:
Sophos Firewall
Firewall policy, VPN, SD-WAN, and threat protection tuning for real-world networks.
Sophos Endpoint Protection
Endpoint policy baselines, exclusions review, device control, and response playbooks.
Sophos XDR
Investigation workflows, correlation, and actionable reporting for faster decisions.
Sophos Email Security
Phishing protection tuning, impersonation controls, and safe mail flow configuration.
Sophos Server Protection
Server hardening alignment, exploit prevention, and change-safe policy updates.
Sophos Mobile
Mobile policy alignment and practical enforcement without breaking user workflows.
Why Choose Dataforge for Sophos Cybersecurity Solutions
Sophos Gold Partner
Official Sophos Gold Partner with certified engineers trained on the latest cybersecurity technologies and threat protection methodologies.
30+ Years Experience
Three decades of cybersecurity expertise protecting businesses in Burlington, Hamilton, and the Greater Toronto Area.
24/7 Monitoring & Support
True 24/7 monitoring with defined escalation — not “best effort.” You’ll know what gets handled, what gets escalated, and what changes we recommend next.
Security Optimization Experts
We focus on maintainable security: policy tuning, documentation, and cleanups that reduce future risk and future support cost.
Local Burlington Presence
Based in Burlington, available for on-site incident support and implementation when remote isn’t enough.
Comprehensive Protection
Full-spectrum cybersecurity services beyond Sophos, including network security, compliance, and disaster recovery.
Sophos Security Optimization Services
Optimization isn’t a one-time project — it’s the ongoing work that keeps Sophos effective as your business changes.
- Firewall rulebase cleanup - Remove dead rules, reduce broad allows, document intent
- Endpoint policy baselines - Align tamper protection, ransomware settings, and exclusions
- Alert noise reduction - Suppress repeat false positives safely and keep signal high
- Email security tuning - Improve protection against impersonation and phishing
- Reporting you can act on - What happened, what we changed, what we recommend next
- License alignment - Keep coverage and licensing clean as devices/users change
- Integration services - Align Sophos with your existing identity, email, and network stack
- Upgrades & migrations - Planned changes with rollback awareness and documentation
Sophos Monitoring and Consulting Services
True 24/7 monitoring is only useful if you know what happens next. Here’s how we handle Sophos alerts in practice.
24/7 Security Monitoring
We monitor Sophos Firewall, Endpoint, and XDR events, validate what’s real, and follow your escalation plan. We’re very experienced with Sophos Firewall and XDR investigations. The goal is fast clarity: what happened, what it means, and what action is required.
- Alert triage and severity validation (reduce false positives)
- Correlation and investigation support (when it’s not obvious)
- Escalation for critical events (call/text per your on-call list)
- Continuous tuning so the same “noise” doesn’t repeat
Depending on what you approve, response actions can include blocking indicators, isolating devices, tightening rules, or coordinating next steps with your team.
Expert Security Consulting
We help you plan and implement changes that reduce real risk without breaking operations — from firewall policies and VPN access to endpoint baselines and email security rules.
- Architecture and configuration reviews (with a fix list)
- Incident readiness (escalation paths, response checklists)
- Risk-based recommendations with clear tradeoffs
- Change planning for upgrades, migrations, and rollouts
What you get (typical engagement)
First 30 days
- Access + onboarding call (sites, users, escalation contacts)
- Baseline configuration review across firewall, endpoints, and email
- Prioritized remediation plan (what we’d change first and why)
- Initial tuning to cut noise and stabilize alerting
Ongoing
- 24/7 monitoring + escalation
- Monthly summary: alerts, actions, changes, and recommendations
- Quarterly review to keep policies aligned to business changes
- Project support for upgrades, expansions, and new locations
Exact deliverables depend on your Sophos licensing, environment, and internal IT coverage.
Part of our comprehensive managed IT services portfolio
The kinds of Sophos work we get pulled into
These aren’t “marketing case studies” — they’re the everyday problems that show up when Sophos has been running for a while and the environment has changed. (Anonymized.)
Firewall cleanup + safer remote access
It starts with “we’re afraid to touch the firewall.” Then you find old rules, exceptions stacked on exceptions, and a VPN setup that grew organically.
- Document what rules are actually for
- Remove dead rules and tighten risky broad allows
- Standardize VPN access and align MFA expectations
Result: fewer “mystery rules,” safer remote access, and a firewall your team can confidently change.
Endpoint noise reduction
A common story: Sophos is “working,” but the alert feed is busy and the team stops trusting it. Users get prompts. IT loses time.
How we approach it:
- Identify the few alert types that dominate volume
- Verify what’s real vs what’s benign/noisy
- Tune policies and exclusions with change notes
Result: alerts become something you can act on, instead of something you learn to ignore.
Email security tuning for impersonation
If you’ve had a few “CEO asked me to buy gift cards” moments, you know the pattern: a small number of repeat themes cause most of the pain.
Typical fixes:
- Impersonation and lookalike-domain controls
- Policy tuning so legit business mail still flows
- Clear quarantine behavior so users don’t guess
Result: fewer repeat incidents and less disruption to day-to-day communication.
FAQ
Ready to Enhance Your Cybersecurity?
Request a Sophos assessment and we’ll come back with a practical plan: what to fix first, what can wait, and how we’d reduce risk without disrupting operations.