IT Service Provider serving Burlington IT Support, Hamilton, Niagara and the GTA
Working together with our clients for 30 years. Your success matters to us. We replace frustrating MSP relationships with dependable, well-managed IT, so you always know what's happening and who's responsible.
Need a provider that answers and is accountable?
Is Dataforge right
for you?
We do our best work with organizations that depend on IT every day.
- 10+ users
- Someone on your side we can plan with, such as an owner, an office lead, or an IT person
- You need someone clearly responsible
- A long-term partner, not a one-time fix
If you're only comparing the lowest price, or you need someone for a single job, we may not be the best match.
Clients stay with us because we own the work, keep things reliable, and do it properly.
Why Choose Dataforge?
Reliability comes first. We keep your systems secure and your people working.
24/7 Support and Threat Protection
Security and equipment are watched day and night. Threat protection stays on and our people are here for you.
We Answer
We pick up the phone in under 30 seconds. Email is within 15 minutes. On a critical issue we start immediately, and it is typically resolved within 30 minutes.
Security and Recovery Are Included
Monitoring, protection, and backups are part of managed IT. We test that we can restore your data.
Fixed Monthly Rate
We are confident in our service. A three-month grace period is available, then one fixed monthly rate for helpdesk, security, and monitoring.
Trust You Can Measure
Phone Answer
First Response Time is under 30 seconds when you call.
Email Response
Email response is within 15 minutes.
Critical Issues
We start work immediately; typically resolved within 30 minutes.
First-Call Resolution
Most issues are fixed on the first contact—fewer callbacks.
System Uptime
Average yearly system uptime across managed environments.
Years of Service
Serving businesses since 1996.
What Our Clients Say
Don't just take our word for it - hear from our satisfied clients
"Dataforge conducted a thorough analysis of our cloud pricing and identified areas where we could significantly reduce our storage costs. They proposed an on-premise solution that allowed us to achieve substantial savings."
"Since partnering with Dataforge, we no longer experience the frustrating issue of being ghosted by our previous IT provider. Their reliable and responsive support has been a breath of fresh air."
"As a local charity, we are incredibly grateful for the support and expertise provided by Dataforge. Their dedicated IT solutions have been invaluable in helping us fulfill our mission."
"Dataforge played a crucial role in preparing our internal systems. Their solutions enabled our company to smoothly transition to remote work. We are grateful for their support and expertise."
"Dataforge's extensive knowledge of both business processes and technology has helped us greatly. In an industry with a lot of data generated every day we were constantly running out of space. They completely redesigned our storage infrastructure and helped us adapt our job control processes. Thank you."
"Gone are the days of constant network issues from our previous supplier. After the first week of meeting with them they resolved all of our major issues and allowed us to get back to work. They are professionals and it shows."
Customized IT Solutions. Our Services.
We look after the technology your business depends on every day. The same team handles the day-to-day IT support and plans ahead with you.
What's happening in IT matters. Get reading.
We believe in sharing what we know. If our insights help your business succeed, that makes us happy. We're here to support you with knowledge and expertise gained over 30 years.
Latest IT Insights
Stay informed with the latest technology trends and security updates
Enterprise Software Implementation & Support Services
We provide expert implementation, support, and integration services for enterprise software platforms including HCSS, TMW, B2W Software, IQMS, Jonas, Spire, and Teramind systems.
