Privacy Policy

Introduction

Dataforge Canada ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our IT managed services.

We comply with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation.

Information We Collect

Personal Information You Provide

• Contact Information: Name, email address, company name
• Communication: Messages and inquiries sent through our contact forms

Information Automatically Collected

• Technical Data: IP address for spam protection and security purposes

How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Providing IT managed services, support, and consulting
• Communication: Responding to inquiries, providing quotes, and customer support
• Legal Compliance: Meeting regulatory requirements and legal obligations
• Security: Protecting against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only when:

• Legal Requirements: Required by Canadian law or court order
• Consent: You have given explicit consent for specific sharing

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Personal information stored on protected database servers

Third-Party Services

Our website uses the following third-party service:

• Google reCAPTCHA Enterprise: For spam protection and form security

We encourage you to review Google's privacy policy for reCAPTCHA services.

Your Privacy Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Complaint: File a complaint with the Privacy Commissioner of Canada

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Provide ongoing services and support

When personal information is no longer needed, we securely delete or anonymize it.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (if you've provided your email)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.